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Welcome to The of Skin & Beauty Training Academy We offer a range of high-quality courses on numerous treatments and procedures in skin beauty and laser, using the latest state-of-the-art technological advancements in each treatment. All our short courses are certified The whole ethos of our training is for us to offer courses that fit your needs. We can train those with no experience in Beauty, offer advanced courses to Qualified therapists/ Hair Stylists etc and refresher courses for anyone wanting to update their skills. We keep our classes small to the maximum of 4-6 students, enabling us to support you towards your chosen goals. we also offer one on one training is also available for exclusive private training. This academy is dedicated to providing students with top-quality training on intensive fast-track courses. These short courses are learner-centred and delivered in small groups of students, ensuring that candidates get the individual attention they need within relaxed professional surroundings to study their course.

We keep our focus on you and it is demonstrated through the skill level of our fully qualified tutors and our accredited training.

Clients who are knowledgeable only want to be advised and treated by fully trained and qualified therapists, stylists and artists. So during the days on your selected course you will be able to take on board all the information that is needed to gain the most benefits of a very intense course. In order to achieve excellence in these very demanding skills it is essential that as much training as is possible is gained. On completion of your desired course, you achieve a high standard of the skills necessary to offer a professional service to your clients with complete confidence that will set you above the rest of the competition

FAST TRACK COURSE PACKAGES
Apply now by contacting us
  • Advanced Beauty Courses
  • Skin & Laser Courses
  • Beauty Therapy Courses
Course detail.
This course is structured over a day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a professional and looking to refresh your knowledge of particular skills. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable. We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory firstly, and spend the majority of the day practising your practical skills, with a short break for lunch.
This is a great course to help you develop the mindset and skillset to improve their personal effectiveness at work. You will learn how to block time, breaking up what they have to do based on their level of motivation over the course of the day. You will discover the power of the “Delete, Delegate, Do, Defer” model as a means of taking an action-oriented approach to achieving more without working longer.
It is important to know that Personal effectiveness is often compromised by other people. Therefore you will learn how to assertively manage interruptions and requests without seeming rude or selfish. You will improve your ability to stay on top of things and learn how to push through when your motivation starts to decrease. You will leave with practical tools and techniques they can put into use immediately that will enable them to significantly increase their personal effectiveness at work.
By the end of the session participants will:
* Be able to save time as a result of being more efficient and effective
* Know how to maintain their focus on their goals and priorities
* Understand how and why willpower and motivation vary during the day
* Know how to juggle competing commitments without feeling overwhelmed
* Be able more effectively to manage interruptions and avoid distractions
Course Content
This course content is designed for you to understand personal working styles and how it impacts on others. It will enable participants to strengthen their personal and professional resourcefulness to help deal with situations that occur in their personal working life. Personal Effectiveness helps the participant achieve their full potential by making positive changes in their approach at work. Participants will gain the tools to help build their own personal resilience, develop effective communication styles and learn how to best plan and manage their time.
This course is designed for people who want to improve their overall effectiveness at work through developing stronger relationships, increasing their confidence and and managing stress better. Also it will be of particular help to those taking on new roles and responsibilities and to others who want to make positive changes in their working lives.
On completion of the course, learners will be able to: Communication Skills
This module offer different styles of communication. You will learn skills to communicate in an assertive way, by following clear steps that you can apply to a range of work situations. your listening skills will be improved to help build positive and productive relationships with the people you interact with
* Follow the steps of clear and direct communication
* Identify different styles of communication
* Assess the impact of communication styles on others
* Listen actively
Time Management
This module helps you build and improve your time management skills to enable you to be more productive and experience less stress. Using time effectively and efficiently is a constant challenge. It explores how you can set goals, prioritise tasks, manage obstacles and use scheduling to make the best use of your time
* Assess your time efficiency
* Time manage your goals
* Learn how to prioritise tasks
* Deal with the unexpected
* Use tools to enhance your time management
Resilience in the Workplace
This module explores how to manage stress and gives you helpful tools to function effectively in difficult situations. It looks at different aspects of emotional intelligence that can help you perform better under pressure. Finally, it will help you gain clarity around the reality of difficult situations you may face and help equip you to deal with them.
* Define personal resilience and the characteristics that underpin it
* Recognise the symptoms of stress and it’s impact on performance
* Use coping techniques to deal with stress
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course detail.
This course is structured over a day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a professional and looking to refresh your knowledge of particular skills. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable. We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. This course has been put together for people and organisations who want to protect the health and safety of employees in the workplace. It is a suitable course for all staff who require an introduction to health and safety best practice and helps learners understand their responsibility in keeping their workplace safe.
The course will teach the students about standard health and safety best practices in the workplace. The course will discuss the importance of a safe work environment that supports and encourages a healthy workforce. You will learn how to protect themselves and their colleagues from common workplace hazards and how to contribute to a culture of safety at work.
Course content
Health and safety at work
* What is health and safety?
* Why is it important?
* Responsibility for safety
Hazards in the workplace
* Safety statements
* Risk assessments
* Manual handling
* Slips, trips and falls
* Fire safety
* Ergonomics
* First aid
Managing a safe work environment
* Employer’s and employee’s actions
* Safety officers and safety representatives
* Personal protective equipment
At the end of this module, you will be able to:
* Distinguish between employer and employee responsibilities with regards to health and safety at work.
* Understand the relationship between hazards, risks and control measures in the workplace.
* Follow the correct procedures in emergency situations.
* Contribute towards a safe working environment.
Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course detail.
This course is structured over a day and runs from 10am – 4pm. We welcome students of all abilities. On successfully completing your training course(s), you will receive a certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory firstly, and spend the majority of the day practising your practical skills, with a short break for lunch.
First Aid course is ideal as a first aid refresher or as supplementary first aid training in the workplace. It is essential for everyone in every workplace, venues and homes. You do not know when you may need to use first aid skills and have the confidence to act in a potentially life-threatening situation.
This First Aid course requires no previous qualifications as all the basic first aid techniques are covered throughout the training.
The course is best suited to low risk workplaces (such as offices, shops and restaurants) where a qualified first aider is not required according to the first aid risk assessment. It's considered best practice for all employees to be provided with first aid knowledge.
Course Content
You will be gaining basic first aid knowledge or to refresh the core skills gained from previous First Aid training.
Content covered during the programme is as follows:
* Principles of emergency aid
* Basic Life Support (CPR)
* Recognition and control of bleeding
* Choking and unconsciousness
* Treatment of burns and scalds
First Step: danger, response, airway, breathing.
Second Steps: when to call an ambulance, the recovery position, unconscious casualties, choking, wounds and bleeding, applying a bandage and shock
Resuscitation (CPR):Administering CPR, CPR for children and infants, defibrillators (AEDs) and extra things to consider.
Secondary Illnesses and Conditions like: Asthma, allergic reactions and anaphylaxis, diabetes, epilepsy, heart attacks and strokes.
Further Secondary Illnesses and Conditions like: Hyperventilation, nosebleeds, sprains and strains, making an arm sling, poisoning, drowning and record keeping.
Aims of the Workplace First Aid Course
By the end of this course, learners will:
Understand workplace first aid regulations.
Know how to conduct a first step on a casualty.
Know how to administer CPR to a casualty.
Know how to put casualties in the recovery position.
Be able to deal with and respond to choking, wounds, bleeding and shock.
Be able to care for people suffering from asthma attacks, allergic reactions, nosebleeds, diabetic emergencies, epileptic seizures, heart attacks and strokes.
Be able to deal with and respond to hyperventilation, fainting, sprains and strains, poisoning and drowning.
Understand the importance of record keeping.


Assessment
The assessment is taken on completion of the training. You will be asked 20 multiple choice questions. The answers are marked automatically so you will instantly know whether you have passed. If you don't pass don't worry! You can take the test as many times as you need with no extra charge.
Take the opportunity to further your skills by completing additional training with us.

BOOK YOUR PLACE TODAY
Course detail.
This course is structured over 1 day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a professional and looking to refresh your knowledge of particular skills. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory firstly, and spend the majority of the day practising the practical skills, with a short break for lunch. This course covers the basics of business etiquette and professionalism in the workplace. You will learn about the principles of professional behaviour, interview etiquette and electronic(on-line) etiquette. You will also learn about multicultural etiquette.
Learning to understanding the unspoken rules of the workplace will increase your chance of getting a promotion. Employment etiquette ensures that everyone benefits from a pleasant working atmosphere free from harassment and uncivil behaviour.
In this course, you will learn the fundamentals of Employment Etiquette that everyone needs to follow. You will discover how to present yourself at work, how to interact with others, how to resolve difficulties, and how to build a reputation as a valuable staff.
Course content
You Will Learn:
* How to show consideration for other people’s time
* How to be a good team player
* How to maintain a professional image at work
* How to send appropriate emails
* How to conduct yourself at office parties and other special events
Benefits of Taking This Course:
* If you want to advance in your career, a sound grasp of Employment etiquette is essential
* If you manage or supervise others at work, this course will help you lead by examples
* If you are responsible for putting together official policy documents at work, this course will help you cover guidelines pertaining to office conduct
* This course will help you build positive relationships with your co-workers, which will make your work life more enjoyable
Assessment
The assessment is taken on completion of the training. You will be asked 20 multiple choice questions. The answers are marked automatically so you will instantly know whether you have passed. If you don't pass don't worry! You can take the test as many times as you need with no extra charge.

Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course detail.
This course is structured over 1 day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a professional and looking to refresh your knowledge of particular skills. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory firstly, and spend the majority of the day practising your practical skills, with a short break for lunch.
This course is designed to help managers and supervisors working in all sectors, whose remit includes managing people and teams.
They will learn to apply supervisory management concepts, good principles, creative thinking and specialist skills to a range of contexts and situations. It aims to encourage managers and supervisors to exercise and assume personal responsibility for prioritising, managing and organising their own works and that of their team in order to achieve required organisational and personal objectives whilst increasing self-esteem and self-confidence.
Course content
Role of the manager/leadership
* Managing v Leadership
* Leadership characteristics
* Your management style
* Motivation
* Developing effective teams
* Managing team conflict
* Managing resources
Employee performance
* Performance management
* Giving feedback
* Recognising progress
* Managing poor performance
* Rewarding performance
* Setting goals and targets
* Personal Development Planning
Culture/managing change
* What is culture?
* How culture is established
* Changing the culture
* Types of change
* Overcoming resistance
* Conflict management
Personal effectiveness
* Time management
* Making meetings work
* Managing personal stress
* Delegation
* Problem solving
* Personal action planning
By the end of participating in this course, you will:
* Have an understanding of the importance of managing effectively in any work environment
* Know what makes a good leader, manager and supervisor
* Be aware of their own leadership style and capability
* Know how to motivate and lead their team
* Know how to manage poor performance and recognise good performance
* Understand team dynamics and how to manage team conflict
* Be aware of organisational culture and how to effectively implement change
* Be aware of essential policies and procedures and their implementation
* Understand how to be more personally effective through the use of:
1. Time management techniques
2. Delegation
3. Problem solving
4. Managing personal stress
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.

Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course detail.
This course is structured over one day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will be giving this treatments as part of this course. Therefore you MUST come with more than one Male or Female Model to allow you maximum training opportunity.
Russian Volume Lashes also called Russian Lashes or 3D-6D lashes is a Russia style of lash applications high in demand in the States and Europe. This multi-lash layering technique involves adhering synthetic, ultra-fine lashes onto a single natural lash.
Russian Volume Eyelash extensions have become increasingly popular over the last few years, with Clients wanting longer, thicker lashes without the hassle of applying make-up or strip lashes day-to-day. The application of individual lashes onto the lash line creates a fuller, natural-looking effect and enhances the appearance of the eyes; a long-lasting solution for your clients. All without being tied into using any particular brand of lashes, until you are knowledgeable and able to decide on the best products for you and your clients. This is a lucrative treatment service to offer in your business, with clients returning regularly for re-application/maintenance treatments every 2-3 weeks.
The main benefit of Russian Volume Lashes is that it gives clients a full, high impact glamorous look with extreme natural looking volume. Learning this treatment is intense and will enable you to take your previous knowledge and skills in application of individual eyelash extensions to the next level and allow you to deliver high volume lash treatments to your clients.
During this course, you will learn the application and removal process of Russian volume lashes, selecting the best lash length, shape & curvature for each client dependent on eye-shape or natural lashes and important contraindication informations.
Not only will you learn how to effectively apply and remove lash extensions, you will also learn how to accurately adapt the application process to the client’s particular eye-shape, for a desired effect. During the course you will carry out treatments on your models allowing you the maximum time possible to acquire the skills and work upon your technique.
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
This course covers:
* What are Russian Volume Lashes
* Benefits of Russian Volume Lashes
* How to pick up multiple lashes for extreme volume
* Application of Russian Volume Lashes*
* Contra-indications and contra-actions
* Eyelash curvature, length and thickness
* Lash mapping
* Lash removal
* Patch testing
Entry Requirement:
Previous qualification in Lash Extension application and have gained experience of delivering individual lash extension treatments, before attending this course. In order to gain the most from it.
If you are not previously trained, you will need to complete our
Specialist in Classic Eyelash Extensions Treatments 199
Upon completion of this course, you will be interested to further your skills and techniques with our :
BOOK YOUR PLACE TODAY
General Skills Course
  • Personal Effectiveness
  • Customer Service
  • Safety & Health at Work
List of Our Beauty Therapy Courses
  • Beauty Therapy Specialist Course
  • Beauty Therapy Specialist Electrical Facial Course
  • Beauty Therapy Specialist in Manicure Treatments Course
  • Beauty Therapy Specialist in Pedicure Treatments Course
  • Beauty Therapy Specialist in Facial Skin Care Course
  • Beauty Therapy Specialist in Small Eye Treatments Course
  • Beauty Therapy Specialist in Make-up Course
  • Beauty Therapy Specialist Certificate in Waxing / Depilation Course
  • Massage (Swedish, traditional & Thai) Therapy course
This course is structured over one day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable. We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model. This course is designed to teach you the skills to offer two of the most requested services within the beauty industry. This course specifically teaches you how to perform these treatments with confidence, adhering to a professional level of service. These fundamental treatments can be offered as a nail technician or beauty therapist; especially as they are highly in-demand all year round by clients of all ages. The course will also includes the luxury aspects including use of warm oil, paraffin wax, hand / foot mask and heated mitts / booties to add to your services and offer a tailored, relaxing service to meet the needs of a wide range of your clients. Because luxury manicure and pedicures are hydrating, nourishing and encourage circulation in the hands and feet, they are especially popular with more mature or certain clients who use their hands allot or are on their feet all day. We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
What this course covers:
* Health, safety & hygiene
* Consultation techniques
* Contraindications
* Manicure procedure*
* Pedicure procedure*
* Filing and cuticle work
* Exfoliation
* Nail polishing techniques
* Mask application
* Use of heated mitts
* Hot oil treatment
* Paraffin wax application
* Massage of the hand and foot
* Homecare advice for clients
We do not include any kits within our training courses, however we provide all products and tools required to complete the practical training on the day. You can purchase your kit at the training centre for you to use in your business
Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course detail.
This course is structured over one day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model.
This course is designed to teach you the skills to offer facial treatment competently to your clients. This effective treatment works to improve the condition of the skin, defying signs of ageing and minimising the appearance of skin concerns. It is therefore highly in-demand for clients of all ages. You will learn a range of facial procedures, theoretical knowledge behind the treatment and how to adhere the treatment to particular skin-types. You will cover the essential skills to effectively cleanse, tone, exfoliate, apply mask and moisturise your client’s skin. Not only this, you will learn a basic pressure point massage to add value for money to your facial skincare treatments.
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
What this course covers:
* Health, safety & hygiene
* Consultation techniques
* Contraindications
* Theory related to facial treatments
* Performing anti-aging treatments
* Sensitive skin treatments
* Oily/Acne skin treatments
* Normal skin treatments
* Devising a treatment plan for a variety of skin types 

We do not include any kits within our training courses, however we provide all products and
tools required to complete the practical training on the day. You can purchase your kit at the
training centre for you to use in your business
Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course detail.
This course is structured over one day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model.
You will learn the technique of Thread grooming procedures for the face and body, to allow you to competently offer this “in-demand” treatment from home or mobile. Creating a natural-looking Brow arches and smooth facial skin , hair free and smooth body for your clients. This treatment will create allot of revenue for your business.
We do not include any kits within our training courses, however we provide all products and tools required to complete the practical training on the day. You can purchase your kit at the training centre for you to use in your business
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
This course covers:
Health, safety & hygiene
* Consultation techniques
* Contraindications
* Threading on face
* Use of tweezers
* Threading on body
* Trimming
* Aftercare advice
Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course detail.
This course is structured over one day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model.
You will learn a range of brow-grooming procedures, including hot waxing, and application of dye to the brows, to allow you to competently offer this “in-demand” treatment from home or mobile, creating a natural-looking arches and a defined brow shape for your clients. This treatment aims to create natural-looking brow shape, defined colour and give the illusion of fuller, thicker brows, making these brows a must-have treatmentEarn allot of revenue providing these lucrative brow treatments.
We do not include any kits within our training courses, however we provide all products and tools required to complete the practical training on the day. You can purchase your kit at the training centre for you to use in your business
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
This course covers:
Health, safety & hygiene
* Consultation techniques
* Contraindications
* Application of Henna
* Waxing of eyebrows
* Use of tweezers
* Trimming
* Aftercare advice
Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course detail.
This course is structured over one day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will be giving this treatments as part of this course. Therefore you MUST come with more than one Male or Female Model to allow you maximum training opportunity.
This Classic lash Extension course has been designed to teach you the popular techniques, used by many, to enhance the eyes with synthetic and natural Mink extensions to give the appearance of longer, thicker natural lashes. Not only will you learn how to effectively apply and remove lash extensions, you will also learn how to accurately adapt the application process to the client’s particular eye-shape, for a desired effect. During the course you will carry out treatments on your models allowing you the maximum time possible to acquire the skills and work upon your technique.
Classic Eyelash extensions have become increasingly popular over the last few years, with Clients wanting longer, thicker lashes without the hassle of applying make-up or strip lashes day-to-day. The application of individual lashes onto the lash line creates a fuller, natural-looking effect and enhances the appearance of the eyes; a long-lasting solution for your clients. In this course, you will learn the application and removal process of individual lashes, the type of lash suitable for each client dependent on eye-shape/natural lashes and important contraindication information. All without being tied into using any particular brand of lashes, until you are knowledgeable and able to decide on the best products for you and your clients. This is a lucrative treatment service to offer in your business, with clients returning regularly for re-application/maintenance treatments every 2-3 weeks.
This course covers :
* Health, safety & hygiene
* Consultation techniques
* Contraindications
* Choosing correct lashes for client’s eye-shape
* Application of individual lashes
* Maintenance procedure
* Removal process
* Aftercare advice
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
Upon completion of this course, you will be interested to further your skills and techniques with our :
BOOK YOUR PLACE TODAY
Course detail.
This course is structured over one day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will be giving this treatments as part of this course. Therefore you MUST come with more than one Male or Female Model to allow you maximum training opportunity.
Russian Volume Lashes also called Russian Lashes or 3D-6D lashes is a Russia style of lash applications high in demand in the States and Europe. This multi-lash layering technique involves adhering synthetic, ultra-fine lashes onto a single natural lash.
Russian Volume Eyelash extensions have become increasingly popular over the last few years, with Clients wanting longer, thicker lashes without the hassle of applying make-up or strip lashes day-to-day. The application of individual lashes onto the lash line creates a fuller, natural-looking effect and enhances the appearance of the eyes; a long-lasting solution for your clients. All without being tied into using any particular brand of lashes, until you are knowledgeable and able to decide on the best products for you and your cli
Permanent Make-Up
Course detail.
This course is structured over one day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will be giving this treatments as part of this course. Therefore you MUST come with more than one Male or Female Model to allow you maximum training opportunity.
Permanent make-up or Microblading , also called Brow tattooing is a method of Brows enhancement. This method of applications of colour and depth to the brows is high in demand at the moment and will serve as a very lucrative revenue booster to your business or as a start-up. This enhancement technique involves various methods to beautifying the brows. This treatment is recommended for everyone who desires their brows to be fuller, lengthier or darker looking. There is a bigger demand from post cancer and Alopecia Clients. No previous beauty experience or qualifications are necessary.
This basic permanent make up class is designed so as to ensure every permanent make up student is trained to become a skilled, confident and knowledgeable student that will finish the course with skills and confidence to practice permanent make up eyebrow procedures.
Microblading training
Tattooing with machine
Manual shading training
Advanced classes as corrections and ombre eyebrows
Course content
This basic permanent make up class is designed so as to ensure every permanent make up student is trained to become a skilled, confident and knowledgeable student with skills and confidence to practice permanent make up eyebrow procedures.
* Introduction to permanent make up
* Overview of different types of machines and devices available and their differences and benefits
* Anatomy of skin
* Understanding of skin composition and layers
* Care and healing
* Skin diseases, disorders , infection, scars, moles, psoriasis, eczema, allergies
* Micropigmentation theory
* Consultation techniques
* Client care- Before, during and after procedure
* Client consultation
* Client profile, analyse and enquire clients desires, expectations
* Discuss the overall aspects of permanent make up
* Consent form
* Discuss informed consents
* Medical questionnaire
* Medical condition
* Understanding of patch test before pmu and allergies
* Hygiene and infection control
* Room set up
* Business marketing
* Understanding the colour wheel and how to match the correct colour to skin tone of client
* Pigment preparation, choosing pigment, mixing, storage
* Colour theory Techniques and applications
* Contra-indications
* Skin preparation
* Preparing clients skin for pmu and various licenced anesthetic
* Adaptations to treatment
* Trolley set up
* Identifying skin tone
* Identifying skin type
* Needle selection
* Sanitation and sterilization , hygiene
* Equipment sterilisation
* Disinfectants and antiseptics
* Prevention of cross contamination and infections
* Proper handling of hand tools
* Procedure practice
* Work on latex skin
* Observe procedure ( demonstration)
* Hands on work using models
* After care
* Forms and instructions
* Clients follow up
The cost of our course is 3000 and we require an 1800 deposit to secure your place.
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
Upon completion of this course, you will be interested to further your skills and techniques with us :
BOOK YOUR PLACE TODAY
Course detail.
This course is structured over one day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable. We ask students to arrive at 9.45am to ensure a prompt start.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model.
You will be learning the theory of the treatment firstly, and then spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive basic day and night make-up as well as the contraindications prior to giving this treatment as part of this course Therefore you are expected to be attending the course with a female or male model to complete the course.
Make-Up services are in-demand all year round in both salons and therapists working from home or mobile. This service is extremely lucrative for clients will be returning every so often.
The course will introduce you into how to carry out general make-up techniques, as well as the contraindications prior to giving this treatment.
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
This course covers :
* Consultation techniques
* Contraindications
* Application of Airbrush Make-Up for a flawless finish to the skin
* Demonstration of a Modern bridal look to include blusher & neutral lips
* Vintage make-up including application of liquid liner with a wing/flick and bold vibrant lips
* Application of strip lashes to enhance eye make-up
Upon completion of this course, you will be interested to further your skills and techniques with us :
BOOK YOUR PLACE TODAY
Course detail.
This course is structured over one day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model.
You will be learning the theory of the treatment firstly, and then spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive basic day and night make-up as well as the contraindications prior to giving this treatment as part of this course Therefore you are expected to be attending the course with a female or male model to complete the course.
Make-Up services are in-demand all year round in both salons and therapists working from home or mobile. This service is extremely lucrative for clients will be returning every so often.
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
This course covers:
* Health, safety & hygiene
* Consultation techniques
* Contraindications
* Identifying a variety of lip, face and eye shapes and how application of make-up should be adapted
* Creating a flawless finish to the skin
* Application of traditional bridal/day make-up including the use of the following products: concealer, foundation, loose powder, eyeshadow and pencil liner, mascara, blusher, lipstick and lip liner
* Application of evening/prom make-up
* Aftercare Advice
We do not include any kits within our training courses, however we provide all products and tools required to complete the practical training on the day You can purchase your kit at the training centre for you to use in your business
Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course detail.
This course is structured over one day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model.
You will be learning the theory of the treatment firstly, and then spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive basic day and night make-up as well as the contraindications prior to giving this treatment as part of this course Therefore you are expected to be attending the course with a female or male model to complete the course.
Make-Up services are in-demand all year round in both salons and therapists working from home or mobile. This service is extremely lucrative for clients will be returning every so often.
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
This course covers:
* Health, safety & hygiene
* Consultation techniques
* Contraindications
* Identifying a variety of lip, face and eye shapes and how application of make-up should be adapted
* Creating a flawless finish to the skin
* Application of traditional bridal/day make-up including the use of the following products: concealer, foundation, loose powder, eyeshadow and pencil liner, mascara, blusher, lipstick and lip liner
* Application of evening/prom make-up
* Aftercare Advice
We do not include any kits within our training courses, however we provide all products and tools required to complete the practical training on the day You can purchase your kit at the training centre for you to use in your business
Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course Details
This course is structured over one day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model.
You will give and receive general and intimate waxing treatments as part of this course, and therefore be expected to allow hair growth suitable for waxing prior to attending the course.
Male students will need to bring along only male models to complete this course.
Using depilatory wax on the pubic/anal area as a method of hair removal, intimate waxing services are in-demand all year round in both salons and therapists working from home or mobile. This service is extremely lucrative for clients returning every 3-4 weeks once regrowth appears. Your clients will want to return to the same therapist every time due to the intimate nature of the treatment.
The course will teach you how to carry out general face and body waxing/sugaring and both Brazilian and Hollywood waxing/sugaring techniques, as well as the contraindications prior to giving this treatment.
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
This course covers:
* Health, safety & hygiene
* Consultation technique
BOOK YOUR PLACE TODAY
Course Details
This course is structured over one day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model.
Acrylic nail extensions uses a two-component system which is liquid and powder, making it the strongest, most versatile nail enhancement. They can be easily shaped to your client’s desired style and they can dramatically enhance the look of natural nails. The acrylic nail extension system is the most popular in the world, holding about 50% of the nail market, which makes it an extremely profitable skill to learn. Our one-day diploma course will teach you all you need to know to begin offering this treatment to your clients.
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
These course will covers:
* Health, safety & hygiene
* Consultation techniques
* Contraindications
* Nail preparation
* Tip application and blending techniques
* Achieving correct product ration
* Extend nail bed using sculpting techniques
* Application of acrylic / Gel / Polygel /sculpture powder, gel polish / lacquer
* Maintenance procedure
* Removal procedure
* Aftercare advice
We do not include any kits within our training courses, however we provide all products and tools required to complete the practical training on the day You can purchase your kit at the training centre for you to use in your business
Take the opportunity to further your skills by completing additional training with us.

s BOOK YOUR PLACE TODAY
Course detail.
This course is structured over one day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model.
This course offer the know how of a UV gel application techniques. It is a no-odour system which requires no extra products or chemicals, and offers a more flexible nail extension alternative for those not suited to acrylic nails or wanting a more natural looking extension. It is one of the most in-demand nail treatments specifically because of the high-gloss shine finish, zero-drying time along with no edge-wear, chips, scratching or dulling; ideal for those who lead a busy lifestyle.
We will teach you the tip and overlay method of application. After the training, you will have significantly developed your skills to work as a professional nail technician, from home or mobile specialising in gel nail extensions.
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
We do not include any kits within our training courses, however we provide all products and tools required to complete the practical training on the day You can purchase your kit at the training centre for you to use in your business.
These course will covers:
* Health, safety & hygiene
* Consultation techniques
* Contraindications
* Nail preparation
* Tip application and blending techniques
* Achieving correct product ration
* Extend nail bed using sculpting techniques
* Application of acrylic / Gel / Polygel /sculpture powder, gel polish / lacquer
* Maintenance procedure
* Removal procedure
* Aftercare advice
Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course detail.
This course is structured over one day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model.
This course will teach you the application procedure, French Pink and White nails techniques, sculpting with forms and maintenance procedure. PolyGel formula is a fusion between builder gel and acrylic powder tailored to create durable, light wearing and extremely natural looking nail enchantments. This product offers literally no heat spikes, practically odourless and with significantly less dust during removal. There are no monomers, no mixing, and no ratios needed! It’s extremely mouldable and easy to use, great in speeding up treatment times.
This very outstanding formula allows you to manipulate it easily into the desired shape and work at your own pace. It will not move, it will not set until you are ready to cure it.
We do not include any kits within our training courses, however we provide all products and tools required to complete the practical training on the day You can purchase your kit at the training centre for you to use in your business
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
These course will covers:
* Health, safety & hygiene
* Consultation techniques
* Contraindications
* Nail preparation
* Tip application and blending techniques
* Achieving correct product ration
* Extend nail bed using sculpting techniques
* Application of acrylic / Gel / Polygel /sculpture powder, gel polish / lacquer
* Maintenance procedure
* Removal procedure
* Aftercare advice
Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course detail.
This course is structured over one day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model.
This course will teach you the process to begin offering this in-demand treatment to your clients. This is one of the most popular nail services currently requested in both salons and from nail technicians due to the fast process, no-odour system and long-lasting results. The advantage of gel polish / lacquer in a bottle over traditional polish or tub based gel products is the speed and ease at which they can be applied to give additional strength to natural nails. They are a soak-off product so much easier to remove than traditional buff off builder gel products. This course will take you through how to prepare natural nails, apply the gel polish / lacquer in a bottle, aftercare advice plus maintenance (infill/rebalance) and removal procedures all included.
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
We do not include any kits within our training courses, however we provide all products and tools required to complete the practical training on the day You can purchase your kit at the training centre for you to use in your business
These courses will covers:
* Health, safety & hygiene
* Consultation techniques
* Contraindications
* Nail preparation
* Tip application and blending techniques
* Achieving correct product ration
* Extend nail bed using sculpting techniques
* Application of acrylic / Gel / Polygel /sculpture powder, gel polish / lacquer
* Maintenance procedure
* Removal procedure
* Aftercare advice
Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
This course is structured over one day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model.
You will learn how to provide a deeply relaxing treatment which works on a mental, physical level for your clients. The combination of soothing, heat and deep pressure results in relief of muscular tension, and this consequently can diffuse aches and pains. Hot stone therapy uses heated-stone placement to relax and heat the body, allowing the therapist to work deeper into the muscles to relieve tension.Following the course, you will be able to provide this deep massage working as a massage therapist from home and mobile.
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
We do not include any kits within our training courses, however we provide all products and tools required to complete the practical training on the day You can purchase your kit at the training centre for you to use in your business
This course covers:
* Health, safety & hygiene
* Consultation techniques
* Contraindications
* History and benefits of hot stone massage
* Physical effects of the treatment
* Practical tuition on performing Hot Stone Therapy Massage
* Cleansing and re-energising the stones
* Aftercare advice
Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course Details
This course is structured over 5 day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a Hair stylist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable. We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model.
This Hairdressing course is a complete package covering everything that you will need to know when working in a salon or working on friends & family. You will learn how to work safely and effectively, plus learn tips for cutting & styling both male and female hair. You will be advising and consulting clients and learn how to analyse the hair, skin and scalp. You will Learn multiple techniques for cutting and styling both male and female hair. You will be able to promote your hairdressing services and products to clients and friends
who is this course for:
- beginners
- hair enthusiasts
- hairdressers
- hair extensionists
This course has been structured to allow for a progressive learning experience. You will cover:
* Key Characteristics of the Hair Industry
* Health & Safety
* Making a Positive Impression on Your Clients
* How to Advise and Consult Clients
* Reception Duties
Hair Extensions Course
Sew in Weave, weft, plaiting, micro ring and hair extensions
Content
* How to carry out the client consultation

* How to extend hair extensions

* How to apply and remove Hair Extensions

* How to apply a full head and half head Step by Step instructions

* Consultation, contraindications and contra-indications

* How to promote aftercare & maintenance of the hair extensions.
An Introduction to Barbering course
Course content
* What is barbering
* Anatomy and physiology
* Different types of hair
* Face shapes and how to do various style concepts
Hair Cutting Course
* Cutting the Hair
* Cutting: Barber Skills & Techniques
* Cutting Hair - from Uniform layer, long, short and curly hair types
* European Hair Textures - Straight and Wavy
* Afro Hair Textures - Coiled and Kinky
We do not include any kids within our training courses, however we provide all products and tools required to complete the practical training on the day. You can purchase your kit at the training centre for you to use in your business
Hairdressers Equipments you will need for your training:
* cutting scissors and comb
* rat tail comb
* spray bottle
* sectioning clips
* flat iron or hairdryer
* Hair dye
* mixing bowl and brush
* protective gloves
* Needle and thread
* Braiding extensions
* Weaves
* Towel
* Scalp cream
* Relaxing Cream
Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Advanced Courses
  • Fibroblast & Plasma Course
  • Ultrasound Lipo Cavitation – Body Areas
  • Radio Frequency Course – Face, Body & Cellulite Treatments
  • Combined Lipo-Cavitation & Radio Frequency Course
  • Dermabrasion And Ultrasound Training
  • Beauty Therapy Specialist in Diamond Microdermabrasion
  • Beauty Therapy Specialist in Electrical Epilation (Electrolysis) Course
  • Beauty Therapy Specialist in Cellulite – Body Contouring and Facial Toning Course
  • Skin-needling Training
  • Intense Pulsed Light (IPL) Course
  • Laser Course in Nd: Yag Course
  • Combined Laser and Intense Pulsed Light IPL Course
  • Laser Rules and Regulations Including Laser Policies and Procedures Course
  • Hair styling courses
  • Make up courses
  • Nail technician Gel / Acrylic/ Sculpture course
Course detail: This course is structured over 5 days and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model.
This Level 3 course in Anatomical and Physiological Knowledge of Body Systems is a qualification is specifically designed to give you knowledge and understanding of the main systems of the body. This course is delivered over 5 days which allows you to study in the comfort of your own home and at your own pace for 2 days. On booking you will be able to download a comprehensive manual and tutorials for each unit.
You are required to study these manuals for the duration of 3 days and a follow on class knowledge based learning including a Test for 2 more days. On the 5 day, You will be sitting your Exam.
This knowledge and understanding is embedded in many Beauty and Complementary therapy qualifications. This qualification is a suitable pre requisite to progress to Level 4 Aesthetic or Advanced Beauty qualifications.
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
Certification
Level 3 Award in Anatomical and Physiological Knowledge of Body Systems
Entry Requirements
School cert or further education.
Course Content * Be able to have knowledge of the endocrine system
* Be able to have knowledge of the respiratory system
* Be able to have knowledge of the cardiovascular system
* Be able to have knowledge of the lymphatic system
* Be able to have knowledge of the digestive system
* Be able to have knowledge of further career pathways
* Be able to have knowledge of the skin, nails and hair
* Be able to have knowledge of the skeletal system
* Be able to have knowledge of the muscular system
* Be able to have knowledge of the nervous system
Days 1, 2 & 3 Home / online Study.
Day 4 Class Based Learning & Revisions
Day 5 Further Revisions & Exam
Assessment
Theory will be delivered in class. All learners will be fully knowledgeable of all systems of the entire body
All Anatomy & Physiology contents above is covered in the course
Evidence Based Requirement: Competent performance must be demonstrated during all assessments.
You will be required to carry out a risk assessments.
Client care and communications
Management of health and safety
Evidence Based Requirements:
For practical elements you will sit exams to confirm knowledge. You will be observed by our assessors. An Internal Verifier will check your assessments to ensure evidence is valid. Practical observations will be assessed as per unit listed above. Evidence of knowledge will be assessed through tests and Exam.
Progression
This qualification provides progression opportunities to some of our advanced course qualifications working as an advanced Specialist Beauty Therapist specialising in Various rejuvenation of the skin. It also provides a sound platform for further learning or training.
Course Fees includes all support material and exam fees
Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course detail:
This course is structured over one day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model.
Microdermabraision is a skin-related treatments and alternative to the surgical facelift. Currently in very high-demand and they are an extremely profitable treatment to offer clients, with many returning for regular treatments every 4-6 weeks to maintain beautiful-looking skin.This course is to allow you competently offer the method of skin rejuvenation by means of mechanical skin exfoliation service to your clients and helping them achieve resurfaced, rejuvenated skin. Following the treatment, clients will immediately notice their skin is smoother and younger looking
You will be taught the most popular diamond-tip microdermabrasion technique, as well as how to accurately perform a skin test and full client consultation.
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
This course covers :
* Health, safety & hygiene
* Consultation techniques
* Contraindications
* Theory related to microdermabrasion treatments for clients
* Skin test procedure
* Performing diamond-tip microdermabrasion treatments
* Aftercare and advise
We do not include any kits within our training courses, however we provide all products and tools required to complete the practical training on the day You can purchase your kit at the training centre for you to use in your business
Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course detail:
This course is structured over one day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model.

This course is designed to teach you the skills to offer Body electrical treatment competently to your clients. This effective treatment works on improving the condition of the skin, toning the muscles, defying signs of ageing and minimizing the appearance of skin concerns such as cellulite or pigmentation. Electrical body treatments is highly in-demand for clients of all ages. You will learn a range of Body electrical procedures, theoretical knowledge behind the treatment and how to adhere the treatment to particular skin-types.
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
What this course covers
* Health, safety & hygiene
* Consultation techniques
* Contraindications
* Theory related to electrical body treatments
* Galvanic body treatments
* Electro Muscle Stimulator (EMS) body treatments (also known as Faradic)
* Micro-current body treatments
* Lymphatic drainage body treatments (also known as vacuum suction)
* Devising a treatment plan for a variety of client concerns
* Aftercare advice
We do not include any kits within our training courses, however we provide all products and tools required to complete the practical training on the day. You can purchase your kit at the training centre for you to use in your business
Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course detail:
This course is structured over one day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model.
This course is designed to teach you the skills to offer facial electrical treatment competently to your clients. This effective treatment works to improve the condition of the skin, defying signs of ageing and minimising the appearance of skin concerns. It is therefore highly in-demand for clients of all ages. You will learn a range of facial electrical procedures, theoretical knowledge behind the treatment and how to adhere the treatment to particular skin-types.
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
What this course covers:
* Health, safety & hygiene
* Consultation techniques
* Contraindications
* Theory related to electrical facial treatments
* Performing high frequency treatments
* Galvanic treatments (desincrustation/ionto)
* Vacuum suction treatments
* Micro-current treatments
* Devising a treatment plan for a variety of skin types
* Aftercare advice
We do not include any kits within our training courses, however we provide all products and tools required to complete the practical training on the day. You can purchase your kit at the training centre for you to use in your business
Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course detail:
This course is structured over 2 days and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model.
This course is based on the skills involved in assessing, preparing for and carrying out electrical needle epilation treatments to remove hair using alternating current and blend techniques.
You will therefore need to show you can competently advise clients on the appropriate care needed after electrical epilation. The purpose of this qualification is to develop your skills as a beauty therapist or electrologist to enable you to provide electrical epilation treatments to clients
Certification
Level 3 Certificate in Epilation
Entry Requirements
Level 2 Beauty Therapy or equivalent
Course Co
Course detail:
This course is structured over 5 days and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model.
Course Requirements
A copy of pre requisite qualifications must be sent on application.
Students must wear a white tunic and black trousers to every class
No nail enhancements or make-up and hair must be tied back.
Course Duration: 5 Days
10am – 4pm
Further Details
This course is focused on reducing hair growth and photo rejuvenation of the skin using Laser and IPL treatments. We use Laser, Elight and IPL machines in our training to ensure you are confident to work with all systems. Learners will be treating all body and face areas for hair removal and skin treatments in a clinical environment.
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
Course Content
Laser and light treatments for hair removal
Evidence Based requirement: You will need to carry out fully competent assessments on the
following ranges:
* chin, upper lip
* back, legs, bikini line
* chest, underarms
* abdomen
* Laser and light treatments for skin rejuvenation
Evidence Based requirement: You will need to carry out fully competent assessments on the following treatments:
* telangiectasia, campbell de morgan spots
* reduction of fine lines
* pigmentation, photo aged skin.
* Management of health and safety
Evidence Based Requirement: Competent performance must be demonstrated during all assessments.
* You will be required to carry out a risk assessments.

* Client care and communications
* Laser Rules and Regulations Including Laser Policies and Procedures
Evidence Based Requirements: This unit is used as a requirement from previous qualifications. All Anatomy & Physiology is covered by prerequisite for the course however the Hair and Skin will be covered in further detail with Test / assignment to confirm knowledge.
Assessment:
All your work must be collected in a portfolio of evidence and cross referenced to requirements listed in your Assessment Book. For practical elements you will be observed by your assessor. An Internal Verifier will check your assessments to ensure evidence is valid. Practical observations will be assessed as per unit listed above. Evidence of knowledge will be assessed through assignments.
All learners will be fully competent working on all areas of the entire body for hair removal and treating clients for photo rejuvenation, pigmentation, red veins and acne.
Progression
This is an approved qualification for working as an advanced beauty therapist specialising in reducing hair growth and photo rejuvenation of the skin. It also provides a sound platform for further learning or training. This qualification provides progression opportunities to some of our advanced course qualifications:
Insurance
Our training academy DOES NOT secure insurance for candidates.
Entry Requirements Therapists wishing to perform Laser & IPL (Intense Pulsed Light) must hold A Level 4 qualification or equivalent that covers Anatomy & Physiology.
Level 3 Beauty Therapy or equivalent
Dermatology degree
Nursing Degree
Para-Medic Degree
We do not include any kits within our training courses, however we provide all products and tools required to complete the practical training on the day. You can purchase your kit at the training centre for you to use in your business
Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course detail:
This course is structured over 2 day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model. With this course, you will be needing 2 models for your case studies.
This course is aimed to develop your knowledge, understanding and practical skills when using cosmetic skin needling techniques. It covers the skills involved in providing a thorough consultation to establish client suitability for treatment and also the knowledge on how to formulate a specific treatment plan tailored to suit all individual client’s need. You will also develop the knowledge required to provide pre and post treatment advice and post care to ensure the client receives the full benefit of the treatment. The course will follow the protocols for both Microneedling and Derma Pen techniques with the use of Professional ampoules, cocktails and serums.
This course is delivered in three modules over 2 days. Firstly all learners will attend the training academy to complete the Advanced Skincare, Advanced Skin Analysis and Principles and Practices. Learners will be briefed on all ranges of assignments to complete for these units and submit before the Skin Needling classes.
The third module consists of 3 Case Studies carried out in the training academy under Clinical Assessments on the second day. All clients will receive an in depth consultation, advanced skin analysis and a tailored treatment protocol to treat their skin concerns.The Skin Needling unit consist of a Theory exam and Practical exam.
Certification
Level 4 Certificate in Microneedling
Entry Requirements
Level 2 or higher Beauty Therapy qualification
Learners with no experience must attend the Physiological & Anatomical course
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
Course Content
* Understand the physiology of skin ageing
* Understand advanced skin assessment
* Prepare for advanced skin assessment
* Provide advanced skin assessment
* Know the benefits and limitations of commonly available non-medical aesthetic therapies
* Understand the importance of professional conduct in non-medical aesthetic therapies
* Know the key responsibilities relating to non-medical aesthetic therapies
* Understand advanced contra-actions, hygiene issues and medical emergencies of specific concern to non-medical aesthetic therapies
Advanced Consultation for non medical aesthetic therapists
* Understand how effective communication and professional behaviours contribute to client trust
* Understand methods and processes for gaining information through consultation
* Importance of completing a thorough consultation
* Understand requirements for completing consultation
* Know the information required when completing a consultation
* Understanding the requirements for recording procedures
Provide Cosmetic Skin Needling
* Know safety considerations when providing cosmetic skin needling treatments
* Understand how to provide cosmetic skin needling treatments
* Know the relevant anatomy, physiology and pathologies for cosmetic skin needling
* Be able to consult, plan and prepare for cosmetic skin needling treatment for all skin types
Assessment
You will be assessed through both internal assessment and examination.
* Theory & Test Paper
* Practical Observations
* Clinical Case Studies
* Exam
Course Fees : All course practical requirements included in price
Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course detail:
This course is structured over 2 days and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model. With this course, you will be needing 2 models for your case studies.
This course offers a Level 4 Certification in Chemical Skin Peeling. It provides learners with the knowledge and skills to carry out professional, safe and effective skin peeling treatments in line with regulatory recommendations. It is a practical and knowledge based qualification aimed at Specialist therapists who wish to offer Skin Peeling treatments or existing aesthetic therapists who wish to advance their knowledge and skills.
This course is delivered in three modules over 2 days. Firstly all learners will attend the training academy to complete the Advanced Skincare, Advanced Skin Analysis and Principles and Practices. Learners will be briefed on all ranges of assignments to complete for these units and submit before the Skin Peeling classes.
The Skin Peeling unit consist of a Theory exam and Practical exam.
The third module consists of 2 Case Studies carried out in the training academy under Clinical Assessments on the second day. All clients will receive an in depth consultation, advanced skin analysis and a tailored treatment protocol to treat their skin concerns.
Certification
Level 4 Certificate in Chemical Skin Peeling
Entry Requirements
Level 3 Beauty Therapy qualification or equivalent
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
Course Content
* Understand the physiology of skin ageing
* Understand advanced skin assessment
* Prepare for advanced skin assessment
* Provide advanced skin assessment
* Understand the importance of professional conduct in non-medical aesthetic therapies
* Understand advanced contra-actions, hygiene issues and medical emergencies of specific concern
to non-medical aesthetic therapies
* Understanding effective communication and professional behaviours
* Understand methods and processes for gaining information through consultation
* Know the importance of completing a thorough consultation
* Understand the requirements for completing consultation
* Know the information required when completing a consultation
* Know the requirements for recording procedures
* Know safety considerations when providing skin peel treatments
* Understand how to provide skin peel treatments
* Know the relevant anatomy, physiology and pathologies for skin peeling
* Be able to consult, plan and prepare for treatment
Assessment
You will be assessed through both internal assessment and examination.
* Theory & Test Paper
* Practical Observations
* Clinical Case Studies
* Exam
Course Fees : All course practical requirements included in price
Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course detail:
This course is structured over 2 days and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory of the treatment firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will give and receive treatments as part of this course. Therefore you MUST come with a Male or Female Model.
Mesotherapy is an injection and treatment technique used by over 30,000 physicians from around the world in general medicine and aesthetics for various medical conditions and skin solutions to produce dramatic results. Mesotherapy is now common procedure within many aesthetic practices to treat ageing, dehydration and cellulite. All thanks to Dr Michel Pistor. A French physician who in the early 1950s used it in treating conditions such as rheumatology, sports traumatology, and infectious and vascular diseases.
This course offers a Level 4 Certification in Mesotherapy and training will consist of a Practical depth using Anti-oxidant Ampules/serums. It will provide learners with the knowledge and skills to carry out professional, safe and effective skin mesotherapy treatments in line with regulatory recommendations. It is a practical and knowledge based qualification aimed at Specialist therapists who wish to offer Mesotharapy treatments or existing aesthetic therapists who wish to advance their knowledge and skills.
This course is delivered in three modules over 2 days. Firstly all learners will attend the training academy to complete the Advanced Skincare, Advanced Skin Analysis and Principles and Practices. Learners will be briefed on all ranges of assignments to complete for these units and submit before the Skin Peeling classes.
The third module consists of 2 Case Studies carried out in the training academy under Clinical Assessments on the second day. All clients will receive an in depth consultation, advanced skin analysis and a tailored treatment protocol to treat their skin concerns.
Our Anti-aging vials combine active ingredients that stimulate collagen synthesis, reduce wrinkles, moisturise, firms the skin and regenerate tissues. With antioxidant properties, they inhibit and reduce facial contractions, preventing the appearance of new expression lines and wrinkles.
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
Course Content
* Understand the physiology of skin ageing
* Understand advanced skin assessment
* Prepare for advanced skin assessment
* Provide advanced skin assessment
* Understand the importance of professional conduct in non-medical aesthetic therapies
* Understand advanced contra-actions, hygiene issues and medical emergencies of specific concern
to non-medical aesthetic therapies
* Understanding effective communication and professional behaviours
* Understand the requirements for completing consultation
* Know the requirements for recording procedures
* Know safety considerations when providing skin Mesotherapy treatments
* Be able to consult, plan and prepare for treatment
* Understand how to provide skin Mesotherapy treatments
* mesotherapy products and protocols
* Treatment guidelines
RECOMMENDED FOR CLIENTS WITH :
Expression Lines
Eye Contour
Skin Laxity
Fine Lines
Skin Tightening
Facial Rejuvenation
CERTIFICATION
Certificate in Facial Mesotherapy
ENTRY REQUIREMENTS
Level 3 or higher Beauty Therapy
COURSE FEES: includes all practical items
Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course detail:
This course is structured over a day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a professional and looking to refresh your knowledge of particular skills. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable.
We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory firstly, and spend the majority of the day practising your practical skills, with a short break for lunch. You will demonstrate and receive skills as part of this course. Therefore you MUST come with a Male or Female Model to practice your customer service skills.
This course, depending on which level you take, you'll cover areas such as:
* Communicate using customer service language (Delivery group)
* Follow the rules to deliver customer service
* Maintain a positive and customer-friendly attitude(images & impression)
* Deal with customers face to face (Handling problems)
* Do your job in a customer friendly way(image & impression)
* Organise the delivery of reliable customer service(delivery)
In this training, you need to show you've got a particular set of skills. How you usually work with your current skills and finding the best ways to gain new ones
The principles of customer service can be applied to all areas of work. Therefore this course is for every working professional in all customer service role.
Regardless of the job you do or the type of organisation you work for, this course will show you how to deal with unhappy customers and how to provide excellent service.
On completion of this course, you will gain knowledge of:
* Why customer service is important, and the main reasons for customer dissatisfaction
* The importance of a customer service culture
* What constitutes good and bad service
* The basics of excellent service
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
For each unit your assessor watches and asks questions as you perform a task, or looks at a portfolio of work that you've built as formal evidence of your learning. Then they confirm you've got the skills to do the job well.
Assess the right level for you
Level 1 Customer Service Course 199

You are new to customer service, and are looking to gain basic knowledge, understanding and experience of dealing with customers.
We provide small class sizes to ensures that you have a great student teacher ratio. This ensures your individual needs can be addressed and you receive personal attention from your tutor.
Course Content
You will be completing two core units:
* Communicate using customer service language
* Follow the rules to deliver customer service.
* Impression and image group
* Delivery group
* Handling problems group.
* Deal with customers face to face
* Go the extra mile in customer service
* Deal with customers across a language divide
* Use questioning techniques when delivering customer service
* Resolve customer service problems
* Deliver customer service to difficult customers
Level 2 Customer Service Course 199
You will be completing two core units:
You have some experience in customer service roles and are able to handle more difficult customers. You are looking to improve your own skills and to become more involved in making improvements to your team's level of customer service.
Course Content
* Communicate using customer service language
* Follow the rules to deliver customer service.
* Maintain a positive and customer-friendly attitude (Impression and image)
* Promote additional services or products to customers (Impression and image)
* Deal with customers using tailored software (Delivery)
* Deliver customer service using service partnerships (Delivery)
* Monitor and solve customer service problems (Handling problems)
* Apply risk assessment to customer service (Handling problems)
* Lead a team to improve customer service (Development and improvement)
* Gather, analyse and interpret customer feedback (Development and improvement)
Level 3 Customer Service Course 199

At level 3, you are able to respond to customer issues at certain strategic levels, suggesting improvements to customer service strategy and helping in their implementation. You may also have significant responsibility for delivering internal and external customer service in your team or organisation.
Course Content
You complete two core units:
* Demonstrate understanding of customer service
* Demonstrate understanding of the rules that impact on improvements in customer service.
* Champion customer service (Impression and image)
* Make customer service personal (Impression and image)
* Plan, organise and control customer service operations (Delivery)
* Deliver seamless customer service with a team (Delivery)
Level 4 Customer Service Course 199

You are solely or in a team that is responsible for developing and implementing customer-service strategies for your team or other team, department or organisation. You're looking to develop the skills needed to manage and resolve challenging issues raised by customers.
Course Content
You will be completing two core units:
* Process customer service complaints (Handling problems)
* Handle referred customer complaints (Handling problems)
* Develop a customer service strategy for a part of an organisation (Development and improvement) * Manage a customer service award programme (Development and improvement ).
* For a full list of units, download the qualification handbook from the centre documents section.

Take the opportunity to further your skills by completing additional training with us.
BOOK YOUR PLACE TODAY
Course detail:
This course is structured over a day and runs from 10am – 4pm. We welcome students of all abilities. Our diploma courses are suitable for complete beginners looking to start up a business in the industry., whether you are looking to learn a new skill from scratch or currently working as a professional and looking to refresh your knowledge of particular skills. On successfully completing your training course(s), you will receive a diploma certificate demonstrating your commitment to the training and also allows you to obtain Public Liability insurance if applicable. We ask students to arrive at 9.45am to ensure a prompt start. You will learn the theory firstly, and spend the majority of the day practising your practical skills, with a short break for lunch.
This is a great course to help you develop the mindset and skillset to improve their personal effectiveness at work. You will learn how to block time, breaking up what they have to do based on their level of motivation over the course of the day. You will discover the power of the “Delete, Delegate, Do, Defer” model as a means of taking an action-oriented approach to achieving more without working longer.
It is important to know that Personal effectiveness is often compromised by other people. Therefore you will learn how to assertively manage interruptions and requests without seeming rude or selfish. You will improve your ability to stay on top of things and learn how to push through when your motivation starts to decrease.
You will leave with practical tools and techniques they can put into use immediately that will enable them to significantly increase their personal effectiveness at work.
By the end of the session participants will:
* Be able to save time as a result of being more efficient and effective
* Know how to maintain their focus on their goals and priorities
* Understand how and why willpower and motivation vary during the day
* Know how to juggle competing commitments without feeling overwhelmed
* Be able more effectively to manage interruptions and avoid distractions
Course Content
This course content is designed for you to understand personal working styles and how it impacts on others. It will enable participants to strengthen their personal and professional resourcefulness to help deal with situations that occur in their personal working life. Personal Effectiveness helps the participant achieve their full potential by making positive changes in their approach at work. Participants will gain the tools to help build their own personal resilience, develop effective communication styles and learn how to best plan and manage their time.
This course is designed for people who want to improve their overall effectiveness at work through developing stronger relationships, increasing their confidence and and managing stress better. Also it will be of particular help to those taking on new roles and responsibilities and to others who want to make positive changes in their working lives.
On completion of the course, learners will be able to:
Communication Skills
This module offer different styles of communication. You will learn skills to communicate in an assertive way, by following clear steps that you can apply to a range of work situations. your listening skills will be improved to help build positive and productive relationships with the people you interact with
* Follow the steps of clear and direct communication
* Identify different styles of communication
* Assess the impact of communication styles on others
* Listen actively
Time Management
This module helps you build and improve your time management skills to enable you to be more productive and experience less stress. Using time effectively and efficiently is a constant challenge. It explores how you can set goals, prioritise tasks, manage obstacles and use scheduling to make the best use of your time
* Assess your time efficiency
* Time manage your goals
* Learn how to prioritise tasks
* Deal with the unexpected
* Use tools to enhance your time management
Resilience in the Workplace
This module explores how to manage stress and gives you helpful tools to function effectively in difficult situations. It looks at different aspects of emotional intelligence that can help you perform better under pressure. Finally, it will help you gain clarity around the reality of difficult situations you may face and help equip you to deal with them.
Define person
Book Your Course Today

For more information about our Beauty Training Courses or to book your training please email us.

Course FAQs

Information and answers to frequently asked questions.

Yes you can but you can only partake in one course at a time.
Course Dates Please feel free to contact us for course details and course dates; We will endeavour to book your course dates to accommodate your requirements.
Yes you will be required to bring a model with you, should this not be the case you will be informed of this when you book your course.
Depending on the desired course you are taking, we will provide all products and equipment needed during your training days otherwise We will be happy to provide you with a list of products and equipment.
There is a deposit of $100 per course. Full payment for your course must be received at least 12 days before the start of your course. Due to high popularity and demand for our courses and to secure your place as quickly as possible, kindly email or call us to book your course.

On completion of your course, we will be happy to provide you with a list of all equipment and courses to use, Which you can purchase from online shop
You can make a payment of $100 deposit or pay in full . This will automatically secures your place on your chosen course . Payments options are:

Either by credit/debit card over the phone or through our Academy bank account.